diff --git a/src/IpcMainHandler.ts b/src/IpcMainHandler.ts
index c14bf77..25a7045 100644
--- a/src/IpcMainHandler.ts
+++ b/src/IpcMainHandler.ts
@@ -40,7 +40,7 @@ export function initialize(): void {
     return helperDescrip ? helperDescrip.Descrip : null;
   });
 
-  // Get zoom factor
+  // Get zoom factor by url
   ipcMain.handle('get-zoom-factor-by-url', async (event, url: string): Promise<number> => {
     const display: Electron.Display = screen.getPrimaryDisplay();
     const physicalSize: Electron.Size = {
@@ -153,7 +153,7 @@ export function initialize(): void {
     }
   });
 
-  // Set webview‘s cookie
+  // Set webview's cookie
   ipcMain.handle('set-webview-cookie', async (event, url: string, cookie: string): Promise<boolean> => {
     try {
       const parsedUrl = new URL(url);
@@ -188,12 +188,24 @@ export function initialize(): void {
     }
 
     const base64 = await captureWindowAsBase64(win);
-    console.log('base64:', base64);
+    console.debug('base64:', base64);
+
+    const account: string = memoryCache.get('Account');
+    if (!account) {
+      throw new Error('Not found account');
+    }
+    console.log('account:', account);
+
+    const ip: string = getLocalIPAddress();
+    if (!ip) {
+      throw new Error('Not found ip');
+    }
+    console.log('ip:', ip);
 
     try {
       const response: ApiResponse<FaultReportingResponse> = await EIACDesktopApi.Help.FaultReportingAsync({
-        Account: memoryCache.get('Account'),
-        IP: getLocalIPAddress(),
+        Account: account,
+        IP: ip,
         Url: url,
         ImgBase64: base64,
         Explain: `message: ${message}, status: ${status}`
diff --git a/src/index.ts b/src/index.ts
index 4673062..b39f707 100644
--- a/src/index.ts
+++ b/src/index.ts
@@ -124,13 +124,14 @@ async function addTabAsync(tabGroup: TabGroup, menuItem: MenuItem): Promise<Tab
   if (result.ok && result.status >= 200 && result.status < 400) {
     console.log(`✅ URL ${url} 可访问:`, result.status);
     lastInvalidUrlResult = null;
+
     const cookies: string = window.electronAPI.getSessionStorage('cookies');
     await window.electronAPI.setWebviewCookie(url, cookies);
   } else {
     console.warn(`❌ URL ${url} 不可访问:`, result.message ?? `status ${result.status}`);
     lastInvalidUrlResult = { url, message: result.message, status: result.status };
 
-    const helpDescrip: string = await window.electronAPI.getHelperDescripAsync(result.status.toString()) ?? `无法访问 {URL}\r\n异常原因：${result.message ?? `status ${result.status}`}\r\n${helpDescrip ?? ''}`;
+    const helpDescrip: string = await window.electronAPI.getHelperDescripAsync(result.status.toString()) ?? `无法访问{URL}\r\n异常原因：${result.message ?? `status ${result.status}`}\r\n请联系技术支持。`;
     showErrorModal(helpDescrip.replace('{URL}', url));
     return null;
   }